Chartway will NEVER contact you directly and ask for specific confidential information (login credentials, PIN, card number, etc.). Be aware of fraudulent text and phone scams and take extra precaution. If you are contacted unprompted, please call us at (800) 678-8765. We are here to help keep your accounts safe.
Not only is it faster, easier, and more secure, but you choose how to pay.
We offer several different options:
Note: Enter your member number (without leading zeros and/or loan suffix) to complete your online payment. Your Member Number is available on your statement or in Online Banking. In online banking, click on your Chartway account type and your Member Number will be located in the gray area at the top.
Our automated Telephone Banking system allows you to transfer money, check your balances, and make a loan or credit card payment 24 hours a day, 7 days a week. Call us at (800) 678-8765 to use this service — make sure to have your account number(s) and your security code.
Note: Payments made by phone may take up to 2 business days to post.